Verified SmartStation™ device management
Every station, verified.
Every visit, on record.
RID IQ connects QR-verified pest-management devices, technician fieldwork, service photos, findings, corrective actions, and property reporting—so your team can see what happened, what was found, and what needs attention.
Built for commercial and multi-residential properties managed by RID Commercial Pest Management.
Property record
369 Toronto Avenue
24
Devices monitored
11/11
Inspections
2
Open actions
Activity trend · last 12 months
- RW-000012Garbage roomClear
- RR-000031Compactor roomMonitor
- RW-000047Parking P1Action required
- RR-000008LaundryClear
The problem
A service slip is not a management system.
A paper slip can confirm that someone visited. It often cannot show which devices were checked, what was found, whether activity is recurring, what corrective action is needed, or whether follow-up occurred.
Traditional pest-service records
- Paper or PDF service slips
- Limited proof of device checks
- Photos and recommendations stored separately
- Difficult to identify recurring activity
- No clear history by device or property area
- Limited visibility between visits
RID IQ records
- QR-verified SmartStation devices
- Scan-linked service activity
- Photos, findings, and visit history in one record
- Activity trends and recurring-risk visibility
- Clear corrective-action recommendations
- Role-based client access by property
RID IQ creates a practical, property-specific record of pest-management activity—linked to real devices and real fieldwork.
How it works
From device scan to management visibility.
- 01
Verify
A technician scans the QR-secured SmartStation device.
- 02
Inspect
The technician checks device condition, activity, placement, and surrounding risk factors.
- 03
Document
Findings, photos, service work, and notes are recorded from the field.
- 04
Correct
Treatment and corrective recommendations are logged for follow-up.
- 05
Review
Authorized managers see property-specific status, findings, activity, and trends.
SmartStation™
A device is more useful when it has a verified history.
SmartStation devices are QR-identified monitoring points for bait stations, traps, monitors, light traps, and pheromone lures. RID IQ connects each device to inspection activity, service history, findings, photos, and corrective-action records.
Tamper-evident QR verification
Scans help verify that a label and device record originated with RID.
Device-level history
Track device status, service activity, findings, and visit history.
Any pest-management device
Support bait stations, traps, monitors, light traps, and pheromone lures in one operating system.
Better accountability
Connect a physical station to a documented record of what was checked and what was done.
EXT · BAITSMARTSTATION™
RW-000047
Scan for service status
Visit · 369 Toronto Avenue
RW-000047
Parking P1 · Exterior bait station
- Scan SmartStation
- Device status
- Add photo
- Record finding
- 5 Log service
- 6 Add corrective recommendation
- 7 Close visit
For technicians
Built for the people doing the work.
RID IQ is designed around technician field activity. Technicians can scan a device, inspect the area, capture photos, record findings, document service, and log corrective-action recommendations from a phone.
- Faster, more consistent field documentation
- Less reliance on handwritten notes
- Evidence connected to the correct device and property
- Clearer handoff from technician to manager
For property managers
Know what happened without chasing paperwork.
See property status, device activity, findings, service visits, photos, trend information, and open corrective actions in one management-ready record. Authorized users see only the properties they manage.
Access is role-based. Managers view only the properties and information assigned to their organization.
Use cases
Built for properties where proof matters.
Rental apartments
Maintain clearer inspection, monitoring, service, and corrective-action records.
Condominiums
Improve visibility for managers and boards across common areas, garbage rooms, mechanical spaces, and recurring issues.
Restaurants and food service
Document monitored devices, inspections, findings, and action in sensitive operating environments.
Food retail and plazas
Track device and service activity across shared areas and tenant-facing locations.
Commercial properties
Create a more consistent record of pest-risk monitoring, service, and follow-up.
Property portfolios
Standardize oversight while preserving property-specific access and reporting.
Sample report
See what your pest-management record could look like.
Generate an anonymized RID IQ sample report instantly — verified device history, technician documentation, photos, findings, trends, and corrective-action tracking in one management-ready record.
Monthly Pest Management Report
SmartStation status · service history · findings · photos · trends · corrective actions
FAQ
Questions about RID IQ
What is RID IQ?
RID IQ is the operating system behind RID SmartStation devices and documented commercial pest-management service records.
Is RID IQ a standalone app?
RID IQ is used by RID Commercial Pest Management as part of its monitored and documented service approach. Access and availability depend on the applicable RID service program.
What is SmartStation?
SmartStation is RID’s QR-identified system for managing pest-control devices such as bait stations, traps, monitors, light traps, and pheromone lures.
Who can view RID IQ records?
Authorized RID technicians and approved client users can access relevant information based on their role and assigned properties.
Can I use RID IQ for more than one property?
RID IQ is designed to support property-specific and portfolio-level visibility, with access controlled by organization and role.
Does RID IQ replace professional pest-management service?
No. RID IQ supports and documents professional monitoring, inspection, treatment, and corrective-action work performed through RID Commercial Pest Management.